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Scot J. Paltrow

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Insurers’ Black Box ReportOct 23, 2009

Claims data showing wide variations between companies in rejection rates, or that an insurer greatly increased claims rejections from one year to the next, could be an alarm for regulators to investigate. (iStockphoto)

Insurers’ Black Box

Report from Scot J. Paltrow shows how currently secret claims denial rates could tell consumers a lot about their insurance company.

Oct 23, 2009

Scot J. Paltrow