The CFPB recently proposed a Language Access Plan to demonstrate its commitment to provide people with limited English proficiency, or LEP individuals, much-needed access to its programs, information, and services in their native languages. The proposed plan is a critical step toward ensuring that LEP people can exercise their right to fair and transparent consumer financial products and services.
This plan is especially important due to growing linguistic diversity: 77 percent of Asian Americans, 75 percent of Latinos, 43 percent of Native Hawaiians and Pacific Islanders, and 28 percent of American Indians and Alaska Natives all speak a language other than English at home. More than 40 million foreign-born people reside in the United States, representing 13 percent of the total population. In 1980, 70 percent of foreign-born residents spoke a language other than English at home; by 2012, this number rose to 85 percent.
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