October 30, 2014, 12:00pm ET - 1:30pm ET
Millions of Americans are disconnected from the financial system. Some do not have bank accounts at all, while others with accounts also rely on products outside the mainstream banking system, such as check cashers and pawn shops. These families often pay more just to access their paychecks, pay bills, and manage their money. But city and community leaders, as well as banks, have taken steps toward building a more inclusive financial system that works for all Americans.