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Doing What Works for the Future Article
A BlackBerry Storm2 smartphone is displayed at the Mobile World congress in Barcelona, Spain on February 2010. Federal IT programs will be under more pressure to reduce costs by moving away from expensive IT projects and onto smarter technology while protecting citizen's information. (AP /Manu Fernandez)

Doing What Works for the Future

Carmen A. Medina and Jitinder Kohli make the case for government reform that anticipates future trends and offer a list of trends government should keep an eye on to get the conversation started.

Carmen A. Medina, Jitinder Kohli