Twelve years ago, I logged onto a laptop in my apartment and opened the first Facebook office in Washington, D.C. I was an evangelist helping lawmakers, regulators and politicos understand and use a new technology dubbed “social media.”
Many of these operatives were skeptical of a 23-year-old telling them that an online network was going to change everything. Some saw the potential to communicate with constituents, deliver services and win elections. Few were interested in the bigger questions that the growth of technology companies might create, and we were happy to let those questions go unanswered.The above excerpt was originally published in Morning Consult.