We see innovation in action every day in our lives. Whether it’s listening to music on a cell phone, or taking the latest medication to help tackle an ailment, our lives are better and easier as a result of innovative products and services. Plus, innovation is not just about improving technology—Starbucks has transformed the experience of drinking coffee, and Walmart has altered the face of retailing beyond recognition.
Most of us think innovation only occurs in the private sector. That’s hardly surprising since private-sector innovation accounts for more than 85 percent of the United States’ growth in productivity, according to Nathan Rosenberg, a professor of economics at Stanford University.
But innovation is needed just as much in the public sector as we struggle to find solutions to both new and old problems.
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This article was originally published in The Public Manager.