CAP en Español
Small CAP Banner

“Cramming” and Consumers

How the FCC is Fighting Mystery Fees on Monthly Telephone Bills

June 20, 2011, 10:00am ET - 11:00am ET

  • print icon
  • SHARE:
  • Facebook icon
  • Twitter icon
  • Share on Google+
  • Email icon

About This Event

Have you ever looked at a phone bill and noticed additional charges that were placed inconspicuously without your authorization? That's called "cramming"—and it's illegal. These charges might be as small as 99 cents or as substantial as $19.99 per month. But because they are not clearly disclosed on the phone bill, they often go undetected for months or even years. Research suggests that only 1 in 20 consumers who are affected by "cramming" are aware of the problem, which likely costs Americans hundreds of millions of dollars each year.

FCC Chairman Julius Genachowski will deliver an announcement about cramming from the Center for American Progress on Monday, June 20. The chairman will also discuss his consumer agenda, including proactive steps that the agency is taking to help consumers avoid cramming.

Featured speaker:
Julius Genachowski, Chairman, Federal Communications Commission

Introduction by:
Sarah Rosen Wartell, Executive Vice President, Center for American Progress

Coffee will be served at 9:30 a.m.


RSVP for this event


Center for American Progress
1333 H St. NW, 10th Floor
Washington, DC20005

Map & Directions External Link Icon

Nearest Metro: Blue/Orange Line to McPherson Square or Red Line to Metro Center