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Technical Support Internship

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Summary

Are you the person your friends and family run to when their computer has issues? American Progress has dozens of Macs and hundreds of PCs, as well as its share of gremlins, so the Technical Support team can give you hands-on experience using professional-grade tools and techniques to fix the problems that arise while running a think tank that employs more than 200 people.

Join the Technical Support team as an intern and raise your skills to the next level. American Progress staff will help train you to become part firefighter, part nurse, and part CSI investigator—what it takes to be an IT professional. Your day will never be boring, and you will have time to play with new technology and share in the American Progress experience by attending presentations from policy experts and participating in the organization’s rich internship program.

Other duties may include conducting targeted research and reporting on policy meetings, seminars, hearings, and lectures. Whenever possible, interns are encouraged to write on the subject of their choice either as a contributor to a larger final piece or as an individual author of a column for the website.

American Progress operates two separate nonprofit organizations to maximize the progressive agenda: The Center for American Progress and the Center for American Progress Action Fund. This job posting refers collectively to the two organizations under the name “American Progress.” The Center for American Progress is a nonpartisan 501(c)(3) tax-exempt research and educational institute. It undertakes research, public education, and a limited amount of lobbying. The Center for American Progress Action Fund is a nonpartisan 501(c)(4) tax-exempt organization dedicated to achieving progress through action. It works to transform progressive ideas into policy through rapid-response communications, legislative action, grassroots organizing, political advocacy, and partnerships with other progressive leaders. The organizations share office space and employees.

American Progress internships are awarded on an equal opportunity basis; women, minorities, and people with disabilities are encouraged to apply.

For more information on the Center for American Progress, please go to www.americanprogress.org. For more information on the Center for American Progress Action Fund, please go to www.americanprogressaction.org.