Digital Communications Associate, Generation Progress

  • Reports to: Communications Director, Generation Progress
  • Staff reporting to this position: None
  • Department: Generation Progress
  • Position classification: Exempt, full time

Summary

American Progress has an immediate opening for a Digital Communications Associate for Generation Progress. Generation Progress is the young adult engagement and empowerment arm of American Progress. Through digital advocacy, grassroots organizing, and policy analysis, Generation Progress works with and for 18- to 35-year-olds to drive progressive change and to engage them in the democratic system through the progressive issue areas they care about. With feedback from the Communications Director, the Digital Communications Associate will coordinate and operate all aspects of Generation Progress’ online presence, including digital communication, video and graphics production, website management, email marketing, social media administration, and database management.

Applicants should have experience maintaining websites, managing social media accounts, and working within databases, as well as fluency in email marketing systems. Experience with and understanding of digital ads and list growing or previous work in digital or communications strategy is a plus. The ability to contribute innovative ideas for content and to problem-solve is a must.

This position requires the capacity to manage a heavy workflow of requests efficiently and with the diligence to check all work for accuracy and completeness. Applicants must enjoy detail-oriented work and troubleshooting while developing project ideas and driving them to completion.

Responsibilities:

  • Website maintenance: Maintain Generation Progress’ website content and functionality. With the support of American Progress’ Website Technology team, provide technological support to Generation Progress staff and website users.
  • Social media: Manage Generation Progress’ social media accounts, including Facebook, Twitter, Instagram, Snapchat, and YouTube. Keep a pulse on current social media trends, language, users, and best practices. Work with Generation Progress’ Communications Director to launch intensive and granular lead generation ad campaigns across several social media platforms.
  • Digital content: Create informative yet compelling graphics and short videos in support of Generation Progress’ issue campaigns, and work cohesively with Generation Progress’ issue-focused organizing associates.
  • Database management: Meticulously manage Generation Progress’ data within EveryAction and implement techniques to track every user’s digital interactions with Generation Progress’ digital actions.
  • Email marketing: Analyze email statistics and make recommendations for improvement; grow email lists; and create and send emails about Generation Progress’ reports, actions, successes, and events.
  • Campaign development: Assist in the development and implementation of online issue campaigns, and create issue campaign pages on the Generation Progress site.
  • Metrics reporting: Analyze statistics, create weekly reports, and apply that knowledge to improve marketing and outreach.
  • Perform other duties as assigned.

Requirements and qualifications:

  • Web development skills: Basic understanding of HTML and CSS is a plus.
  • Communication skills: The ability to communicate complicated ideas in simple terms as well as excellent written and verbal skills.
  • Social media management skills: The ability to manage a consistent brand across multiple platforms in a timely manner and a familiarity with social media growth tracking and analytics.
  • Interest and experience in email marketing.
  • Project management skills: The ability to manage tasks and workflow and work within the Generation Progress team to meet deadlines, as well as a strong attention to detail.
  • Collaboration skills: The ability to pitch ideas and keep staff up to date on projects; flexibility to work closely with the Communications Director and Generation Progress Organizing Associates on projects with changing priorities and deadlines; and ability to work as part of a team.
  • Marketing sense: The ability to see communications from the user’s perspective and to step outside of the organization’s perspective to thoroughly navigate all websites and emails to ensure an intuitive experience for the end user and effective communication.
  • Problem-solving skills: Self-motivated ability to solve complex problems in an innovative, effective, and timely manner.
  • Commitment to Generation Progress’ mission and goals.

The following are preferred but not required:

  • Bachelor’s degree or equivalent experience.
  • Graphic design experience and proficiency with Photoshop, Illustrator, or Flash.
  • Experience working in NGP VAN and/or EveryAction.
  • Experience editing video.
  • Experience creating interactive, new media packages for websites.
  • Experience with WordPress or similar website systems.
  • Experience with emerging tools for online collaboration and communication.
  • Experience training fellow professionals on computer applications or databases.

This position is part of a bargaining unit represented by IFPTE Local 70.

To Apply

Please follow the link below to the online application. When completing the application, be sure to combine your cover letter and resume/CV into one Word or PDF file and upload this combined document. The system does not allow for multiple files.

This announcement will remain posted until the position is filled. No phone calls, please.
Please note that only those individuals whose qualifications match the current needs of this position will be considered applicants and will receive responses from American Progress.
Thank you for your interest in American Progress.

Additional information

American Progress operates two separate nonprofit organizations to maximize the progressive agenda: the Center for American Progress and the Center for American Progress Action Fund. This job posting refers collectively to the two organizations under the name “American Progress.” The Center for American Progress is a nonpartisan 501(c)(3) tax-exempt research and educational institute. It undertakes research, public education and a limited amount of lobbying. The Center for American Progress Action Fund is a nonpartisan 501(c)(4) tax-exempt organization dedicated to achieving progress through action. It works to transform progressive ideas into policy through rapid-response communications, legislative action, grassroots organizing, political advocacy, and partnerships with other progressive leaders. The organizations share office space and employees.

For more information on the Center for American Progress, please go to www.americanprogress.org. For more information on the Center for American Progress Action Fund, please go to www.americanprogressaction.org.