“Cramming” and Consumers
How the FCC is Fighting Mystery Fees on Monthly Telephone Bills
June 20, 2011, 10:00am ET - 11:00am ET
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About This Event
Have you ever looked at a phone bill and noticed additional charges that were placed inconspicuously without your authorization? That's called "cramming"—and it's illegal. These charges might be as small as 99 cents or as substantial as $19.99 per month. But because they are not clearly disclosed on the phone bill, they often go undetected for months or even years. Research suggests that only 1 in 20 consumers who are affected by "cramming" are aware of the problem, which likely costs Americans hundreds of millions of dollars each year.
FCC Chairman Julius Genachowski will deliver an announcement about cramming from the Center for American Progress on Monday, June 20. The chairman will also discuss his consumer agenda, including proactive steps that the agency is taking to help consumers avoid cramming.
Featured speaker:
Julius Genachowski, Chairman, Federal Communications Commission
Introduction by:
Sarah Rosen Wartell, Executive Vice President, Center for American Progress
Coffee will be served at 9:30 a.m.
RSVP
Location
Center for American Progress
1333 H St. NW, 10th Floor
Washington, DC20005
Nearest Metro: Blue/Orange Line to McPherson Square or Red Line to Metro Center
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